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Insurance Procedures
Q. What types of Auto Glass damage are covered by insurance?
A. Auto glass damages from all causes are covered by insurance. Auto glass damage resulting from road hazards and vandalism is covered by the comprehensive section of your insurance, while damage caused by moving vehicle accidents is covered by the collision section. Insurance covers all the glass in your car, not just the windshield.
Q.
If I make an auto glass claim on my comprehensive coverage will my rates
increase?
A. While only your insurer can answer this question for you, we have found that most insurers do not or cannot adjust an individual policy holder's rates because of comprehensive glass claims.
Q. Does the insurance company pay Chips Annoy Windshield Repair or do I pay you and submit your bill to my insurer.
A. The insurer normally pays Chips Annoy directly. This saves you from having to pay us and wait for reimbursement .
Q. Should I call my insurer or Chips Annoy first?
A. It is your choice. If you call CHIPS ANNOY first, we will make your appointment, verify your insurance, and contact your insurer with one call. If you call your insurer first, your insurer will provide you with a process to adjust your claim. If you want CHIPS ANNOY to perform your services, it will be necessary for you to firmly request CHIPS ANNOY WINDSHIELD REPAIR.
Q. Which insurers waive comprehensive deductible when a windshield is repaired rather than replaced?
A. Most insurers have programs to waive comprehensive deductibles for windshield repair.
Q. Is CHIPS ANNOY WINDSHIELD REPAIR a "participating vendor" with all insurers?
A. Yes. Most insurers use third party "networks" or "brokers" to adjust auto glass claims. CHIPS ANNOY WINDSHIELD REPAIR is a participant in good standing with every network and all insurers. However, since most of the networks are owned by competing auto glass companies, it is often necessary for the insured to request CHIPS ANNOY WINDSHIELD REPAIR.
MOST Insurance Companies
*MOST insurance companies waive comprehensive deductibles for windshield repair*
You have two options to initiate an Auto glass claim:
OPTION A
Call Chips
Annoy Windshield Repair at (210) 842-4477. We will set up your appointment,
and report your claim to your Auto claims office.
OPTION B
Call your
Insurance Claims Department and an Insurance representative will collect your
information and provide suggestions for a service provider. Please request
CHIPS ANNOY WINDSHIELD REPAIR to perform your services, even if we are not
amongst the initial choices given to you. Next you call the service provider,
CHIPS ANNOY WINDSHIELD REPAIR, we suggest, and establish an appointment.
When you call, try to have the following information:
Name of
insured
Address of
insured
Year, make
and model of vehicle
Policy number
Vehicle
identification number (VIN)
Date /
place damage occurred
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